Cancellation Policy
PC Craft Cancellation Policy
Effective Date: Sept 26, 2024
At PC Craft, we strive to ensure that you are completely satisfied with your purchase. If you need to cancel your order, please review our cancellation policy below:
Order Cancellation
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Before Shipping: You may cancel your order at any time before it has been shipped. To initiate a cancellation, please contact our customer service team at [Contact Information] with your order number. We will process your cancellation and issue a full refund.
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After Shipping: If your order has already shipped, we are unable to cancel it. However, you may return the item in accordance with our Return Policy.
Refund Processing
Refunds for canceled orders will be processed within [3-5 business days] after the cancellation request is received. The amount will be credited back to the original payment method.
Special Orders
Please note that custom or special orders may have different cancellation terms. If applicable, these terms will be communicated at the time of purchase.
Changes to Orders
If you need to make changes to your order (such as modifying items or quantities), please contact us as soon as possible. Changes can only be made if the order has not yet been processed for shipping.
Thank you for choosing PC Craft! If you have any questions or need assistance, feel free to reach out to our customer service team.